atelier acht

This website www.atelier8zurich.com (the “Site”) is owned and operated by atelier 8 GmbH (“we,” “our,” or “us”). By accessing and using the Site, you agree to comply with these Terms of Service and use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site, products, or services provided by atelier 8. Your use of the Site, whether automated or through direct interaction, constitutes your acceptance of these Terms of Service and our Privacy Policy.

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By using this website www.atelier8zurich.com you indicate your acceptance of this policy documented below. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes. atelier 8 may collect personal identification information from users in a variety of ways, including filling out forms for appointment requests, and opting to sign up for a Site membership or receipt of email communications from atelier 8. Users may, however, visit atelier 8’s website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information. Personal identification information is considered strictly confidential by atelier 8 and will not be sold or passed on to third parties. atelier 8 adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on the website. Data protection In accordance with the Swiss Federal Data Protection Act (nFADP) effective as of September 1st 2023 and the Swiss Federal Data Protection Ordinance (FDPO), atelier 8 is committed to protecting the privacy and personal data of our clients and visitors to our website. 

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This Privacy Policy outlines how we collect, use, and protect your personal information.

We may collect the following types of personal data: Contact Information: Name, address, email address, and phone number. Health Information: Medical history, dietary preferences, and other health-related information. Payment Information: If applicable, payment details for billing purposes. 

We process your personal data for the following purposes: providing Nutrition Coaching and Pilates instruction services, billing and payment processing, communication and appointment scheduling, internal record-keeping and data analysis and compliance with legal obligations. 

We take reasonable measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. We implement security protocols and restrict access to personal data to authorized personnel only. At atelier 8, internal record keeping and communication takes place via an encrypted platform, Practice Better, which is fully compliant with HIPAA, PIPEDA, PHIPA, GDPR and Swiss (nFADP) regulations. 

Our Electronic Medical Record System, Practice Better, has the primary obligation as a GDPR, including Swiss (nFADP), and HIPAA compliant provider to protect personal health information from unauthorized access, alteration, disclosure, or destruction. We have implemented a multi-layered security infrastructure to ensure high standards of data security, including: 

1. Strong encryption: With Practice Better, industry-leading encryption techniques are in place to protect your data, both during transfer and at rest.  All backups and log data are encrypted.

2. Secure access controls: Our client platform features role-based access controls, secure password policies, and multi-factor authentication options to restrict unauthorized access. 

3. Data backup and recovery: Regular backups are performed to ensure data integrity and availability, and a disaster recovery plan is in place to protect your data from unforeseeable events. 

Under the Swiss Data Protection Laws, you have the following rights regarding your personal data: Right to access: You can request access to your personal data that we hold. Right to rectification: You can request corrections to inaccurate or incomplete data. Right to erasure: You can request the deletion of your personal data, subject to legal obligations. Right to restrict processing: You can request limitations on how we process your data. Right to data portability: You can request a copy of your data in a commonly used format. Right to object: You can object to the processing of your data for certain purposes.

When you visit our website, certain technical information is automatically collected and stored in server log files. This includes:

1. IP address: The unique identifier assigned to your device by the internet service provider.

2. Date and time: The date and time when you accessed the website.

3. Browser request: The type of request made by your browser to the web server (e.g., which page or resource was requested).

4. Operating system and browser details: Information about the type and version of the operating system and web browser you are using (e.g., Windows, macOS, Chrome, Safari).

This information is used for system administration, security purposes, and to improve the website's performance and user experience.  These usage data form the basis for statistical, anonymous evaluations. 

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atelier 8 utilizes Wix Analytics, a web analytics service provided by Wix.com. Wix Analytics uses cookies—small text files stored on your device—to analyze how visitors engage with the website. These cookies help track user behavior, such as pages visited, time spent on the site, and interactions with various elements, enabling us to enhance website functionality and user experience.

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The data collected by Wix Analytics is processed through Wix’s secure servers, which may be located in various regions, including outside Switzerland. Wix adheres to stringent data protection standards to ensure your information is handled securely and in compliance with applicable privacy laws. Where required, measures such as IP anonymization are implemented to enhance user privacy.

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Wix uses the information gathered through analytics cookies to:

1. Evaluate how the website is used.

2. Generate reports on site activity for the site operator.

3. Improve website functionality and optimize user experience.

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Wix may share analytics data with third parties only when legally required to do so or when third-party service providers process the data on behalf of Wix. Your IP address and other analytics data will not be combined with other information that could directly identify you.

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You can manage or block cookies through your browser settings. However, doing so may affect the functionality and usability of certain website features.

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Payments for Nutrition Coaching or Pilates sessions are provided by invoice sent to you directly via email. Payments can also be processed through Practice Better upon request.  Payments processed through Practice Better are done in a PCI compliant manner.  Practice Better processes subscription payments via Stripe and payments on your behalf via integrations with Stripe and Square, which are both PCI Level 1 Service Providers. Your personal payment information is not stored on Practice Better's servers, and is not made available to us.

Please refer to this Privacy Policy regularly to stay informed about any updates. If you have any questions about this Privacy Policy or the practices of this site, please contact us.

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Last updated November 2024